WHY BUY A SEWING MACHINE FROM HELEN'S HOUSES?
Our decision to sell Husqvarna Viking and Pfaff sewing machines was a decision built on trust. These are the machines that we use every day both at home and in our store. Husqvarna Viking have been designing and building exceptional sewing machines since 1872 and we think that they represent not only the best in terms of features and abilities, but also in terms of reliability and build quality. We genuinely believe that by choosing Husqvarna Viking and Pfaff, we've chosen to sell a brilliant and well-rounded selection of sewing machines.
With every sewing machine we sell, we offer a free crash-course that covers all of the basics of your new machine. This crash course is given in-store and if you've had your sewing machine delivered home, we'll show you everything you need to know on one of our demonstrator machines instead. This includes how to thread the machine, a tour of the features your machine has and an opportunity for you to ask any questions you might still have about using your machine.
Whilst we hope that you'll never need to make use of this service, we understand that occasionally things do go wrong and that when this happens, you want your machine back up and running as soon as possible. We have our own fully-certified sewing machine technician, Martin, who has been working with sewing machines for over 10 years. If the worst does happen, we don't think your new sewing machine could be in better hands.
We'll ship your brand-new sewing machine direct to your door for free, just make sure to choose free sewing machine shipping at check-out. If you'd rather pick your machine up from our store, just let us know: we'll also set up your machine for you and give you your free crash course when you drop by to collect it - just make sure to leave your contact details so we can arrange a time that's convenient for you!
Every step of the way, we're happy to help you with buying your new sewing machine. We can advise you in store, over the phone or by email on the options available and we're more than happy to help you after you've chosen your new sewing machine. If you ever have a problem, you can bring your sewing machine back to us, even if it's something as simple as not being able to select a certain stitch or not being able to attach a certain foot. We're here to help.