Shipping is charged at a flat rate of £1.90 per order.
Shipping is by Royal Mail First Class. Please note that orders received after 3PM on Saturday will not be processed until 10am on Tuesday.
Where shipping is free, the fee charged at checkout will be refunded once the item has been shipped. Shipping will still be charged if other items are in your basket which do not qualify for free shipping.
If a product is no longer in stock, you will be notified via email. We will either offer you a substitute at no extra cost or offer a full refund for the product.
Please note that this flat rate applies only to orders placed online on our website. For orders made instore or over the phone, postage will depend on the item purchased. Postage for subscription boxes is charged separately due to the increased shipping costs. This postage costs for subscription boxes are available here.
Free Click & Collect from our store is also available.
Sewing Machine Orders
Shipping for sewing machines is free and handled directly by Husqvarna Viking. Please allow one to two weeks for delivery. At checkout, select standard shipping and the cost will be refunded.
Please note that we currently only ship to locations within the United Kingdom.